Temporary Community Director - EX (REF4859E)
FPI Management Jacksonville, FL
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FPI Management Jacksonville, FL
2 weeks ago
See who FPI Management has hired for this role
FPI Management Jacksonville, FL
2 weeks ago
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Company DescriptionMultifamily Property ManagementJob DescriptionThe Community Director (Exempt) is fully accountable for all day-to-day operations of a typically larger (or multiple smaller) asset(s)/property(ies) (totaling more than 200 units and managing a staff of more than 3 Full-Time Employees (FTEs)). Responsibilities include overseeing and enhancing the value of the property(ies)/asset(s), and managing the asset(s) to meet the Client's expressed operational and financial goals. Will supervise all on-site staff.
Pay: $55,000 - $60,000 / Year
Duties and Responsibilities:1. Client Relations
- Carry out the philosophies and wishes of the Owner in the daily overall operations of the apartment community to ensure FPI is meeting the Client objectives and expectations.
- Communication
- Maintain positive, professional and effective communication with applicants, residents, vendors, clients and guests while representing FPI.
- Keeps immediate supervisor informed concerning work progress, including present and potential work problems and suggestions for new or improved ways of addressing such problems.
3. Employee Management
- Develop and manage the site team members; including participating in the hiring training and evaluation of employees.
- Ensure all open positions are filled in a timely manner.
- Ensure all employees maintain compliance with various department requirements
4. Leasing/Occupancy
- Maintain occupancy levels as established by owner/budget expectations.
- Oversee and exhibit professional leasing techniques.
- Ensure completion of the monthly Market Surveys and analysis.
- Develop and implement advertising and marketing strategies for the apartment community as needed.
- Oversee and exhibit closing ratios in regards phone and walk-in traffic per FPI policy
- Ensure that all online marketing sources are updated (e.g., Craigslist) daily.
- Promote positive resident/management relations, to retain desirable residents. Place customer need requests and follow up as number one priority.
- Develop and oversee the implementation of resident retention programs.
- Ensure the safety, comfort and privacy of all property residents.
- Ensure move-in orientation is completed consistently with new residents.
5. Revenue Management
- Manage the maximum revenue potential of the property through the management of lease expirations and timely turnover.
- Management of monthly rent collections and delinquency to include timely deposit and security of funds according to FPI policies.
- Participating in the development of and managing to the approved operating budget.
- Accurately processing vendor invoices and managing accounting month end
- Comply with periodic financial reporting requirements e.g., petty cash, mileage reimbursem*nt, and variance reporting.
- Reporting and Document Management
- Maintain appropriate resident files including forms, leases, documents in accordance with FPI Standard Operating Procedures.
- Responsible for the daily integrity and confidentiality of resident files.
- Ensure that documents and reporting systems are maintained, updated, and organized.
- Meet all periodic reporting requirements e.g., Month End, Weekly Reports, Collection/Eviction Files etc.
- Assist in budget preparation and delivery.
- Risk Management items
- Ensure compliance of Risk Management items through the following of the FPI Standard Operating Procedures.
- Reports timely any/all injuries, illnesses, property damage through the proper reporting channels and forms.
- React calmly and professionally in emergency, emotional and/or stressful situations
- Maintain current permit, licensing, and inspection requirements.
- Maintain compliance with OSHA requirements
- Facility Maintenance
- Assist residents with reporting of maintenance needs.
- Document facility and maintenance needs and ensure timely completion.
- Ongoing monitoring of the physical asset and identifying concerns with immediate supervisor.
- Follow up on maintenance requests to promote resident communication and satisfaction.
- Other
- Consistently and fairly enforce community rules and regulations, FPI Standard Operating Procedures.
- Comply with all Fair Housing Laws.
- Promote a professional image by adhering to FPI Management's Dress Code Policy.
- Conduct displayed must be of a professional manner when communicating with employees, residents.
- prospective residents, clients, vendors, and guests while representing FPI Management.
Qualifications
- Community Directors in Alaska are required to be licensed if they do not live on site, Community Directors in Illinois are required to hold a Leasing Permit and Community Directors in Pennsylvania are required to hold a Real Estate Salesperson's license.
Minimum Requirements:
- Minimum 2 years' experience in a similar leadership role, preferably within Residential Property Management.
- High School diploma or equivalency certificate required. College degree in a relatable field preferred, or equivalent combination of education and work experience in the field of property management.
- Certification or designation from an accredited organization, preferred (ARM, CAM, CAPS, COS, CPM, MPM, RMP, etc.).
- May Require a Valid Driver's License, as well as: a good driving record, current motor vehicle insurance which meets State requirements, and an operable vehicle that meets FPI's Driving Standards and Personal Vehicle Use policy.
- Must be proficient in speaking, reading, and writing in English.
- Strong computer skills (MS Office, Google Apps, property management-related software, email, internet).
Skills Required:
- Adobe Acrobat
- Adobe Flash
- Adobe Photoshop
- AMSI
- AppFolio
- Blue Moon
- Boston Post
- Basic Computer Skills
- Craigslist
- Customer Service
- Entrada
- RealPage
Additional Information
Essential Attributes
- Embracing and exemplifying our HEART core values and incorporating them into every task performed and every interaction with clients, supervisors, team members, colleagues, residents, vendors, etc.
- Positive influencing, interpersonal, and communication skills are essential.
Why look at FPI for your next career step? We are one of the largest third-party 100% fee-managed Property Management companies in the nation, an industry leader in both the Conventional and Affordable Housing spaces, managing over 850 communities (~150,000 units) across the country, and employing ~3,500 team members. We offer comprehensive compensation and benefits packages (employee-only employer-paid plan available), ongoing training, and plenty of opportunities to grow your career. Come join Team FPI!
EEO/EVerify StatementsFPI Management is an Equal Opportunity Employer. All qualified applicants are encouraged to apply. FPI Management participates in the E-Verify program.
-
Seniority level
Associate -
Employment type
Full-time -
Job function
Other -
Industries
Real Estate
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