Sprinklr Social: A Unified Social Media Management Solution (2024)

Never miss any customer interaction with support for 30+ digital channels and the flexibility to add new channels within weeks.

Automate your social media management with industry-leading Sprinklr AI and generate content quicker with the best generative AI capabilities.

Ensure all your engagements are on-brand with custom approval workflows, governance rules and moderation processes.

Take your social media management to the next level by integrating consumer intelligence, marketing and customer service on a single platform.

Deliver content and build your community on channels your customers use.

Empower your distributed teams to generate more leads and accelerate conversions.

Amplify your brand reach by up to 8x by turning employees into advocates.

Turn social into a revenue driver with a 1:1 chat-based commerce experience.

A large North American bank empowered its sales teams to use social media and achieved $69 million in revenue through social selling.

Wells Fargo ensures a consistent voice and seamless customer experience across all social channels with Sprinklr’s unified social suite.

Microsoft responds to customers nearly 30% faster and with over 95% accuracy on social media by using Sprinklr AI to understand when and where to engage the audience.

With Sprinklr Social, Microsoft was able to engage with customers 30% faster — and identify future brand advocates.

By replacing multiple point solutions with Sprinklr’s AI-powered social media automation software, Microsoft’s social media managers were able to triage messages with 95% accuracy — and engage with more customers faster.

Sprinklr helped Microsoft connect at scale with individual customers —across 80 different brands and 1,800 social accounts —while maintaining the brand’s strong reputation throughout.

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