No problems detected
If you are having issues, please submit a report below.
Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
Full Outage Map
Advertisem*nt
What isn't working?
Please let us know what issue you are experiencing with Comcast Xfinity:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Comcast Xfinity?
2.20 out of 5 124,565 ratings
Thank you!
Problems in the last 24 hours in South Hadley, Massachusetts
The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in South Hadley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Comcast Xfinity. Are you experiencing issues or an outage? Leave a message in the comments section!
Advertisem*nt
Most Reported Problems
The following are the most recent problems reported by Comcast Xfinity users through our website.
Internet (59%)
-
TV (13%)
-
Wi-fi (12%)
-
Total Blackout (7%)
-
E-mail (7%)
-
Phone (3%)
Advertisem*nt
Live Outage Map Near South Hadley, Hampshire County, Massachusetts
The most recent Comcast Xfinity outage reports came from the following cities:Chicopee, Holyoke, West Springfield, Indian Orchard, Springfield, Westfield and Wilbraham.
Loading map, please wait...
| City | Problem Type | Report Time |
|---|---|---|
 Chicopee | TV | |
| Holyoke | TV | |
| West Springfield | TV | |
| West Springfield | Internet | |
| Chicopee | Wi-fi | |
| West Springfield | Internet |
Advertisem*nt
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Advertisem*nt
Comcast Xfinity Issues Reports Near South Hadley, Massachusetts
Latest outage, problems and issue reports in South Hadley and nearby locations:
- Nathan Blais (@nateblais_) reported fromSpringfield, Massachusetts
@Xfinity has t h e worst customer service of all time lmao
- Ronni Gordon (@ronni_gordon) reported fromHolyoke, Massachusetts
@Xfinity You’re impossible I’ve been trying to get through to agent to report calls I’ve been getting about open service order & you have no option. Very frustrating to have communications company that won’t communicate.
- 👑Disgruntled Pasta Shape King👑 (@Fluffysaur) reported fromSpringfield, Massachusetts
Damn like I really couldn't sleep so I pulled out the handy dandy old ass tablet we have. Pulled up that old ass Xfinity stream service and tried to catch up on sh*t. But it truly duly just updated on me and logged my ass out from the phantom account I had. Damn.
- brandoooo (@Brandomight69) reported fromSpringfield, Massachusetts
That whole Comcast and power sh*t is fake that’s definitely a publicity stunt for them to drive in more viewers
- Jon Snow (@mattdupont17) reported fromSpringfield, Massachusetts
@PinkGlitterRain @JaniceKapner @TMobile Nice! Xfinity mobile uses Verizon cell service and they don't have a down payment for pre-ordering the Note 20 Ultra. I wish I was a celebrity so more people could read this
- Leon Nguyen (@xLe0nx) reported fromSpringfield, Massachusetts
Seems like my @comcast internet is down due to the thunderstorm.There goes my plan to keep watching #StrangersThings...
- Kola Champagne Papi (@CalebCruzado) reported fromSpringfield, Massachusetts
@Xfinity has had four, I’m now waiting on my fifth technician to come fix the WiFi at my house. And it’s the same problem every single time. Please count your days.
- Kenz (@kenzloren) reported fromSpringfield, Massachusetts
Xfinity gotta be the worst cable company ever I pay the bill and all of a sudden all the boxes stop working what kind of backwards sh*t is that
- Theodore Paradise (@t_j_paradise) reported fromNorthampton, Massachusetts
.@Comcast internet down. Again. Calling. Again. After a hard reset.Automated Comcast: would you like us to perf a reset?Me: no already did that C: perform reset yes or no?Me: no I already didC: a reset is helpful, perform the reset?Me: I already did?C: ready 4 reset?Fine
- Julieee (@DancerJulieee) reported fromSpringfield, Massachusetts
@Xfinity I have experienced awful internet for two months now and have been on the phone with your support team every other day. Nothing has been resolved. I’m a teacher doing remote learning and I need my internet working
- Charli Carpenter (@charlicarpenter) reported fromAmherst, Massachusetts
home from Target victorious! AND apparently wireless dongles don’t work automatically. 🤯Help Desk cannot help, call Comcast. Converse w Robot for 20 minutes. Human finally on line, tells me this is hardware problem, call Netgear. Netgear Human just referred to me as ‘milady.’
- Renee Lascala (@ReneeLascala) reported fromNorthampton, Massachusetts
@zebrafinch It sucks because their website is slow, even on Xfinity. The app loads regular coupons and discounts for ‘buy online, pickup in store’ which save time and are pretty good.
- Ryan Borges (@ryanborges24) reported fromSpringfield, Massachusetts
@jeff_gluck Xfinity race yesterday proves how terrible this package is.
- Pete Skerritt (@PeteSkerritt) reported fromWest Springfield, Massachusetts
I think Xfinity is legit stumped, because speeds directing to Xfinity-related servers are still just fine. But YouTube is broken. Some websites don’t work. I’m afraid to turn on my Xbox One or Switch, since they probably can’t connect at dial-up speeds.
- Mara Chapin (@marachapin) reported fromLudlow Center, Massachusetts
@kaaaaylee Same! It’s a dish service or spectrum/xfinity in wmass. My hometown is starting their own fiber through the electric company, which is pretty awesome. But Spectrum is the worst by far... outdated cable, terrible pricing and outages without warning.
- Bridget Zarych (@bridget_zarych) reported fromSpringfield, Massachusetts
I think the biggest issue in my family is figuring out what the xfinity password is every time my mom forgets the one emily makes it and changes it and then I go to login and it's WW3
- Kola Champagne Papi (@CalebCruzado) reported fromSpringfield, Massachusetts
The Comcast girl just said “ I’ve noticed you’ve called everyday about the same issue “ so why haven’t you sent out a technician blood
- Joel McAuliffe (@JoelforChicopee) reported fromChicopee Falls, Massachusetts
In Chicopee, we know first-hand how big corporate monopolies like Charter Spectrum do business — and it’s the same for Comcast, Verizon, and all the others. They force people to pay ridiculous prices in exchange for poor service because they know consumers have no other options.
- Kola Champagne Papi (@CalebCruzado) reported fromSpringfield, Massachusetts
@Xfinity my wifi is down AGAIN
- Pete Skerritt (@PeteSkerritt) reported fromWest Springfield, Massachusetts
Wow, @Xfinity sure is quiet tonight while its internet service in at least the northeastern US is broken. Less than 2Mbps down on a 300Mbps plan, and I’m not alone. What’s happening in Philly? Any public acknowledgement? Any “We’re working on it?” No? Nothing?
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
- arturo maran (@hellawful) reported
@buuduumitsuu @NoParmNoFood Give @buuduumitsuu your comcast login so I can get ad free youtube
- $helby (@imagault) reported
Sooo I changed from Verizon to Xfinity mobile and there are no complaints here!!! Saving $35/month and service is the same🤠👸🏽
- Singularity (@SingularityCS) reported
Once xfinity fixes this packet loss issue, I swear I will never complain about input lag on texas servers every again
- OtterKat (@OtterKat17) reported
@AJDinger That Cup win at Indy this year left me in tears. A 7 year winless streak in cup finally broken. Go win that Xfinity championship man. You deserve it.
- Adriano Maia (@adrianom) reported
@matvelloso Yeah. Once comcast bumped the gigabit to like 1.2gbps just for brags I bumped my whole network to 10gb and cable modem with 2.5gbe port just to squeeze that extra bandwidth. What do you need?
- GoodnightGracie (@GdnghtGracie) reported
@Xfinity I DMed you per your request. 4 different people asked for my account information then vanished. The “solution” was to text me a link to your Bot. do you consider this to be customer service and solving the problem?
- GoldenStryker (@GoldenStryker_) reported
Apparently I should have stuck with Xfinity for my internet. I’ve had nothing but issues with @ATT and it’s not even set up yet.
- Shayna (@shayna47) reported
@amazon WORST CUSTOMER SERVICE EVER. Makes the old Comcast people seem like goddamn wizards.
- Nick (@cernak) reported
The internet has been down since around 9:00am in Marin. how much longer @Xfinity? Many of us work from home and this is a HUGE inconvenience for our employers and clients. Looks like I’ll be working late tonight now.
- Smithereen 🎃👻 (@FanForumsTV) reported
There's nothing quite like arguing with an AI customer representative. I'm looking at you, @comcast. When there's an outage, resetting your modem doesn't fix it, so don't keep telling me I need to reset my modem and just put me through to a human like I asked.
