The map below depicts the most recent cities in the United States where Comcast Xfinity users have reported problems and outages. If you are experiencing problems with Comcast Xfinity, please submit a report below.
Loading map, please wait...
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Comcast Xfinity users affected:
Less
More
Check Current Status
What isn't working?
Please let us know what issue you are experiencing with Comcast Xfinity:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Comcast Xfinity?
2.20 out of 5 124,565 ratings
Thank you!
Advertisem*nt
Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
Check Current StatusAdvertisem*nt
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 612 |
| Houston, TX | 360 |
| Seattle, WA | 239 |
| Philadelphia, PA | 239 |
| Washington, D.C., DC | 237 |
| Atlanta, GA | 206 |
| Denver, CO | 196 |
| Sacramento, CA | 142 |
| San Francisco, CA | 141 |
| Miami, FL | 135 |
| Orlando, FL | 134 |
| Indianapolis, IN | 128 |
| Detroit, MI | 125 |
| Minneapolis, MN | 119 |
| Boston, MA | 113 |
| Portland, OR | 112 |
| Brooklyn, NY | 93 |
| Salt Lake City, UT | 87 |
| Oakland, CA | 86 |
| Jacksonville, FL | 84 |
| Pittsburgh, PA | 78 |
| Tampa, FL | 68 |
| New York City, NY | 68 |
| Baltimore, MD | 67 |
| San Jose, CA | 50 |
| Reno, NV | 47 |
| Fort Myers, FL | 42 |
| Tacoma, WA | 41 |
| Saint Paul, MN | 38 |
| Dallas, TX | 37 |
Advertisem*nt
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Advertisem*nt
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
arturo maran (@hellawful) reported @buuduumitsuu @NoParmNoFood Give @buuduumitsuu your comcast login so I can get ad free youtube
- $helby (@imagault) reported
Sooo I changed from Verizon to Xfinity mobile and there are no complaints here!!! Saving $35/month and service is the same🤠👸🏽
- Singularity (@SingularityCS) reported
Once xfinity fixes this packet loss issue, I swear I will never complain about input lag on texas servers every again
- OtterKat (@OtterKat17) reported
@AJDinger That Cup win at Indy this year left me in tears. A 7 year winless streak in cup finally broken. Go win that Xfinity championship man. You deserve it.
- Adriano Maia (@adrianom) reported
@matvelloso Yeah. Once comcast bumped the gigabit to like 1.2gbps just for brags I bumped my whole network to 10gb and cable modem with 2.5gbe port just to squeeze that extra bandwidth. What do you need?
- GoodnightGracie (@GdnghtGracie) reported
@Xfinity I DMed you per your request. 4 different people asked for my account information then vanished. The “solution” was to text me a link to your Bot. do you consider this to be customer service and solving the problem?
- GoldenStryker (@GoldenStryker_) reported
Apparently I should have stuck with Xfinity for my internet. I’ve had nothing but issues with @ATT and it’s not even set up yet.
- Shayna (@shayna47) reported
@amazon WORST CUSTOMER SERVICE EVER. Makes the old Comcast people seem like goddamn wizards.
- Nick (@cernak) reported
The internet has been down since around 9:00am in Marin. how much longer @Xfinity? Many of us work from home and this is a HUGE inconvenience for our employers and clients. Looks like I’ll be working late tonight now.
- Smithereen 🎃👻 (@FanForumsTV) reported
There's nothing quite like arguing with an AI customer representative. I'm looking at you, @comcast. When there's an outage, resetting your modem doesn't fix it, so don't keep telling me I need to reset my modem and just put me through to a human like I asked.
- Ray Shawcross (@judgers) reported
Why does @comcast @Xfinity have the worst customer service. Been a customer for 10 years . Can't talk to a live person about a billing dispute. Please can I speak to a person and not AI.
- Ed Zitron (@edzitron) reported
@russellholly There isn’t a social network though! It’s a Facebook group! Laziest public company this side of Comcast
- Ⓙⓐⓨ Ⓢⓗⓐⓡⓜⓐ 🇺🇸😷💙💪🏽 (@realJSharma) reported
@vixey_picklejar my area is Comcast. I have their service.
- Jerry Kennedy (@jerrykenn) reported
@KellyCrandall Good questions asked today. One question missed by everyone. Why Is Xfinity practice on a paid streaming service. NBC track pass
- Walnut Ave Value (@walnutavevalue) reported
@analogcap @Xfinity It’s not about having issues.. it’s how they respond. They said it was “issue in their plant” but they could have scheduled maintenance at late nights, informed customers ahead of time etc...(And this in Bay Area, not middle of nowhere)
Advertisem*nt
Advertisem*nt
Advertisem*nt
